Terms & Conditions

Last Updated Date: August 19, 2026

Version: arma_preorder_terms_2026_08_19 · Policy: preorder_v2_30_day

These Terms govern preorders of ARMA glove products placed through ARMA channels, including armagloves.com, private checkout links, and email purchase flows. ARMA products are sold by Armadillo Protection LLC ("ARMA," "us," "we," or "our"). Questions about an order: hello@armadillogloves.com. Legal notices: legal@armadillogloves.com.

1. Acceptance of Terms; Changes

These terms and conditions (these "Terms") govern your purchase of ARMA glove products (the "Product") through the Site. You should review these Terms before purchasing. By placing an order, checking "I Agree," or otherwise indicating assent, you accept these Terms and indicate your acceptance of our Refund & Cancellation Policy and Privacy Policy, each incorporated by reference.

ARMA may update these Terms from time to time. Unless otherwise required by applicable law, changes apply prospectively to orders placed after the effective date of the updated Terms and do not retroactively alter the terms applicable to an existing preorder unless you affirmatively agree to the change. The version of these Terms in effect when you placed your order — identified by the version stamp at the top of this page and recorded against your order — continues to govern that order. Continued use of the Site after an update constitutes acceptance of the updated Terms for your use of the Site and for future orders only.

2. Your Rights and Obligations

3. Preorder Nature

The Product is being offered for preorder and is not available for immediate shipment. By placing a preorder, you are purchasing and reserving Product for future fulfillment, subject to ARMA's acceptance of your order and these Terms.

Payment is collected when the preorder is placed.

Product development, manufacturing, production, and fulfillment will occur after some or all preorder payments have been collected. Estimated shipping timing is disclosed before purchase and is subject to the provisions of these Terms regarding delays and fulfillment.

Unless otherwise required by applicable law or expressly stated by ARMA, preorder payments are not maintained in a separate escrow account and may be used by ARMA in the ordinary course of its business, including product development, production planning, manufacturing, operations, and fulfillment.

A preorder constitutes a purchase of merchandise and does not provide the purchaser with any ownership, equity, profit-sharing, voting, or other investment interest in Armadillo Protection LLC

4. Product Updates and Reasonable Variations

Images and descriptions provided on our Site are for illustrative purposes and may not precisely reflect the final appearance or specifications of the Product. Because the Product is being offered before final production and fulfillment, images, specifications, materials, components, software, packaging, or other Product details may evolve during development and manufacturing.

ARMA may make reasonable changes that do not materially alter the fundamental nature of the Product purchased. Reasonable variations in color, finish, texture, materials, components, and hardware may occur and do not by themselves constitute defects.

If ARMA makes a material change that requires customer notice, consent, cancellation rights, refunds, or other remedies under applicable law, ARMA will provide them as required.

5. Certification; Intended Use

The Product is athletic performance equipment. It is not protective safety equipment and is not a medical device. It is not designed or certified to prevent injury.

The Product has not been granted certification or approval for competitive or regulated gameplay by any governing body, including but not limited to the National Federation of State High School Associations (NFHS), the National Collegiate Athletic Association (NCAA), or the National Football League (NFL). Until any such certification is granted, the Product may not be permitted in some sanctioned competition. ARMA strongly recommends that you confirm with your league, governing body, or regulatory authority whether the Product is permitted for use in your intended context before using it in organized play. ARMA makes no representation that the Product is or will become eligible for use in any particular league or competition.

6. Hand Scan Required

Because each Product is built to your anatomy, ARMA cannot fabricate your order until you complete a hand scan using the ARMA application and it passes our quality check.

• We will contact you when scanning opens and guide you through the process.
• If a scan fails quality checks, we may ask you to re-scan.
• If we cannot obtain a usable scan from you, or you do not respond to scan requests, your fulfillment will be delayed and ARMA may cancel your order and refund the amounts paid for the undelivered Product.
• Fit accuracy depends on the accuracy of your scan. See the Refund & Cancellation Policy for how fit issues after delivery are handled.

How ARMA handles scan data is described in the Privacy Policy.

7. Delivery; Delivery Window; Title and Risk of Loss

Unless expressly stated otherwise, we currently ship only to valid residential or business addresses within the United States. We do not ship to P.O. boxes, international destinations, or freight forwarding services. It is your responsibility to provide a complete and accurate shipping address at the time of purchase to avoid delays or delivery issues.

The shipping timeframe applicable to your order is the one shown to you at checkout and recorded on your order. As of the Last Updated Date above, ARMA preorders are expected to ship in August 2027. This estimate is provided in good faith based on current development schedules, material availability, manufacturing planning, and logistics, but it is not a guaranteed delivery date. A later change to the timeframe published on the Site does not change the timeframe applicable to an order you have already placed.

Delays may occur due to factors beyond our control, including but not limited to formulation and development timelines, supply chain disruptions, manufacturing constraints, shipping carrier issues, or force majeure events as specified in Section 25.

If ARMA determines it cannot ship within the timeframe applicable to your order, ARMA will notify you at the email address on your order, state the revised expected shipping date where known, and clearly offer you the choice to continue waiting or to cancel your order and receive a refund. That right applies whether or not your 30-day voluntary cancellation period under Section 11 has expired, and ARMA will provide any further notice, cancellation, or refund rights required by applicable law. If a further delay occurs, ARMA will repeat this process.

Title to the Product and the risk of loss or damage transfers to you upon our delivery of the Product to the shipping carrier at our designated fulfillment location. Any fees or costs associated with re-delivery, address correction, or failed delivery attempts due to inaccurate or incomplete information will be your responsibility.

We may, at our discretion, split shipments or use multiple carriers to fulfill your order. If your order includes additional items or accessories, they may arrive separately. You will receive tracking information once your order has shipped.

8. Pricing; Taxes; Duties

All prices are listed in U.S. Dollars (USD) and are exclusive of any applicable taxes, duties, or other governmental fees. The price applicable to your order is the price shown at checkout and charged to your payment method. You agree to pay all such charges as required by law. Where applicable, ARMA may collect sales tax or other fees at checkout based on your shipping address and local regulations. If such charges are not collected at the time of purchase, you remain solely responsible for any assessments or obligations imposed by taxing authorities in your jurisdiction. Prices may change for future orders; a change will not affect an order you have already placed.

9. Payment; Authorization

By placing a preorder, you authorize ARMA and its designated payment processors to charge the full amount shown at checkout, including applicable taxes, shipping charges, and other amounts expressly disclosed before purchase.

Unless a different payment arrangement is expressly offered at checkout, payment for a preorder is collected when the order is placed rather than when the Product ships.

You represent that you are authorized to use the payment method provided and that all billing information supplied is accurate. Payments are processed by our payment processor; ARMA does not receive or store your full payment card number. ARMA reserves the right to cancel or delay orders due to payment issues, fraud concerns, or verification failures. If ARMA offers deposit-based or staged payment options, you agree to complete all required payments on time; failure to do so may result in cancellation of your order as outlined in Section 10.

10. Order Acceptance; Confirmation; ARMA Cancellation

All orders placed through our Site constitute an offer to buy the Product and are subject to review and acceptance by ARMA. We reserve the right to accept or reject any order at our sole discretion, including but not limited to cases involving suspected fraud, violations of our policies and these Terms, incomplete or inaccurate information, or limited production availability. Acceptance of your order will be confirmed via email or other written communication.

We reserve the right to cancel any order, in whole or in part, for cause or for convenience prior to shipment. If ARMA rejects or cancels your order before delivery, or is unable to fulfill it, ARMA will refund the amounts paid for the undelivered Product. This applies regardless of whether your 30-day voluntary cancellation period has expired. Excluded from refund are any non-refundable fees that were clearly disclosed to you at the time of purchase. We are not liable for indirect or consequential damages resulting from such rejection or cancellation.

11. Preorder Cancellations

You may voluntarily cancel an eligible preorder for a full refund within thirty (30) days after placing your order. Your exact cancellation deadline is recorded on your order and shown in your order confirmation email. Eligibility is determined by when your cancellation request is submitted, not when ARMA processes it.

After the 30-day voluntary cancellation period expires, your preorder becomes committed and may not be cancelled or refunded solely because you changed your mind or no longer want the Product.

This restriction does not limit any cancellation, refund, warranty, or other rights that cannot be waived under applicable law. It also does not limit any of the following, all of which remain available after the 30-day period:

• ARMA's obligation to fulfill the merchandise;
• your rights if ARMA cannot ship within the shipping timeframe applicable to your order (Section 7);
• a cancellation or rejection by ARMA, or an inability by ARMA to fulfill your order (Section 10);
• correction of duplicate or fraudulent transactions;
• remedies for defective, damaged, or incorrect merchandise after delivery (Section 12) and any applicable warranty rights (Section 16);
• exceptions ARMA authorizes at its discretion through customer service.

If ARMA cancels your order, is unable to fulfill your order, or is unable to ship within the shipping timeframe applicable to your order, ARMA will provide notices, cancellation options, refunds, or other remedies as required by applicable law and these Terms.

To cancel, email hello@armadillogloves.com from the address on your order. Approved refunds will be processed to the original payment method where reasonably available. The time required for a processed refund to appear in your account may depend on your bank, card issuer, or payment provider.

Requests for post-purchase changes, such as adjustments to shipping details, are not guaranteed and may be infeasible once production has commenced. Non-material changes made by you or by ARMA support — such as a shipping address correction — do not reset your cancellation deadline. If you place an additional preorder later, that new order is governed by the policy applicable to that new transaction.

12. Inspection on Delivery; Notice Window

This section governs issues discovered after your Product is delivered. It is separate from, and does not shorten or extend, the 30-day preorder cancellation period in Section 11.

Upon receipt of your Product, you are responsible for promptly inspecting the shipment for any visible damage, defects, or discrepancies. You must notify ARMA in writing of any shipping damage or manufacturing defects within seven (7) calendar days of delivery. Your notice must include a detailed description of the issue, supporting photographs, and your order information. Failure to provide timely and complete notice within this window will be deemed acceptance of the Product "as is," and you waive any right to claim remedies for such issues thereafter, except for any rights that cannot be waived under applicable law. ARMA reserves the right to reject claims made outside the designated timeframe or without sufficient documentation.

13. Care, Use, Maintenance

To preserve the integrity and longevity of the Product, you must follow all care, handling, and maintenance instructions provided by ARMA. Any misuse — including but not limited to exposure to extreme conditions, improper cleaning methods, or unauthorized modifications — may result in damage and will void any potential remedy or support. ARMA is not responsible for ordinary wear and tear, degradation due to improper storage, or damage resulting from failure to follow care guidelines.

14. Compliance; No Unauthorized Resale

You agree to comply with all applicable laws and regulations related to the purchase, possession, use, and shipment of the Product. The Product is intended for personal use and is not part of any authorized resale, distribution, or promotional program. You may not resell, raffle, auction, or otherwise transfer the Product for commercial gain without prior written consent from ARMA. Unauthorized resale or promotional use may result in cancellation of future orders and exclusion from ARMA programs or releases. ARMA reserves the right to take legal or administrative action against violations of this policy.

15. Intellectual Property; No License

All intellectual property rights in and to the Product and the Site — including but not limited to designs, formulations, sensor concepts, manufacturing methods, names, logos, trademarks, trade dress, images, text, and any related technology or content — are and shall remain the exclusive property of ARMA or its licensors. Your purchase of the Product grants you a limited right to possess and use the Product for personal, non-commercial purposes only. No license or other rights are granted, whether express or implied, to reproduce, modify, distribute, publicly display, or otherwise exploit any intellectual property associated with the Product or Site.

If you choose to submit any feedback, suggestions, ideas, or comments regarding the Product or Site ("Feedback"), you acknowledge and agree that such Feedback is provided voluntarily and without expectation of compensation, confidentiality, or proprietary rights. ARMA may use, reproduce, modify, adapt, publish, translate, distribute, and incorporate such Feedback into its products, services, or business practices without restriction and without any obligation to you. You hereby grant ARMA a perpetual, irrevocable, worldwide, royalty-free license to use and exploit the Feedback in any manner it deems appropriate. This includes, but is not limited to, product development, marketing, and customer support improvements.

You may not, under any circumstances, reverse engineer, deconstruct, disassemble, or otherwise attempt to derive the source code, underlying technology, design specifications, or proprietary methods used in the Product or Site. This includes any attempt to analyze or replicate the glove's sensor systems, materials, embedded components, or manufacturing techniques. The Product is protected by intellectual property laws, and any unauthorized access, reproduction, or use of ARMA's proprietary information, trade secrets, or patented technologies is strictly prohibited. Any such activity constitutes a violation of these Terms and may result in immediate termination of your rights to use the Product, cancellation of future orders, and potential legal action, including claims for damages and injunctive relief. ARMA reserves all rights to enforce its intellectual property protections to the fullest extent permitted by law.

16. Privacy; Communications

ARMA's data collection, usage, storage, and protection practices are governed by its Privacy Policy, which is hereby incorporated into these Terms by reference. You acknowledge that you have reviewed, understood, and agreed to the terms of the Privacy Policy, including the collection, processing, and use of personal and transactional data as described therein.

You agree to receive communications from us relating to your order. These communications may include order confirmations, cancellation-deadline reminders, shipping and delay notices, account notices, and other service-related alerts, and may be delivered via email, SMS, or other electronic means. These transactional communications are necessary to administer your purchase and are sent whether or not you have opted in to marketing.

Separately, and subject to your preferences, you may consent to receive promotional and informational communications, including updates about new products, special offers, and company news. You may opt out of promotional communications at any time using the unsubscribe link in any such message, without affecting the transactional communications above.

17. Warranty; Warranty Disclaimer

ARMA warrants that the Product delivered to you will be free from manufacturing defects in materials and workmanship on arrival. To claim under this express warranty, notify ARMA within the window described in Section 12 with photographic evidence and your order information. Upon verification, ARMA will repair, replace, or refund the affected item, at ARMA's option.

EXCEPT FOR THE EXPRESS LIMITED WARRANTY ABOVE, AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE PRODUCT IS PROVIDED "AS IS" AND "AS AVAILABLE." ARMA expressly disclaims all other warranties whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement of any third-party intellectual property rights.

ARMA makes no warranty that the Product will meet your expectations, perform without interruption or error, or improve athletic performance. All use is at your sole risk, and no oral or written information or advice provided by ARMA or its representatives shall create any warranty not expressly stated herein. Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you, and nothing in this section limits any warranty right that cannot be waived under applicable law.

18. Assumption of Risk

YOU VOLUNTARILY ASSUME ALL RISKS associated with the possession, handling, and use of the Product. This includes, but is not limited to, the risk of physical injury, property damage, equipment malfunction, and disqualification from organized or competitive gameplay.

By purchasing and using the Product, you accept full responsibility for determining its suitability for your intended use. You further acknowledge that use of the Product in any competitive, professional, or regulated setting may violate the rules of such organizations and result in penalties or disqualification. ARMA strongly recommends that you consult with relevant governing bodies, leagues, or regulatory authorities to confirm whether the Product is permitted for use in your intended context. You agree that ARMA shall not be liable for any consequences arising from unauthorized or inappropriate use of the Product.

19. Limitation of Liability

To the maximum extent permitted by applicable law, ARMA and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your purchase, possession, or use of the Product or Site. This includes, but is not limited to, damages for lost profits, loss of data, business interruption, personal injury, property damage, reputational harm, or the cost of substitute goods or services, even if ARMA has been advised of the possibility of such damages.

ARMA's total liability to you for any claim arising out of or relating to the Product shall not exceed the actual amount you paid for the specific Product at issue. This limitation applies regardless of the legal theory on which the claim is based, including contract, tort (including negligence), strict liability, or otherwise. Some jurisdictions do not allow the exclusion or limitation of certain damages or warranties. Where such exclusions are prohibited by law, ARMA's liability shall be limited to the fullest extent permitted under applicable law.

20. Indemnification

You agree to defend, indemnify, and hold harmless ARMA, along with its affiliates, officers, directors, employees, contractors, agents, licensors, and successors (collectively the "Indemnities"), from and against any and all claims, demands, actions, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys' fees and legal costs) arising out of or related to, including but not limited to: (a) your use, misuse, or unauthorized handling of the Product, including any physical injury, property damage, or violation of applicable laws or regulations; (b) your breach of these Terms, the Refund & Cancellation Policy, the Privacy Policy, or any applicable law, rule, or regulation; (c) your resale, transfer, or promotional use of the Product in violation of Section 14; and (d) any representations or warranties you make to third parties regarding the Product that are inconsistent with ARMA's published materials or disclaimers.

ARMA reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with ARMA in asserting any available defenses. This indemnification obligation will survive the termination or expiration of these Terms and your use of the Product.

21. Export; Sanctions

You agree not to export, re-export, transfer, or otherwise distribute the Product in violation of any applicable export control laws, trade regulations, or economic sanctions imposed by the United States or other relevant jurisdictions. This includes, but is not limited to, restrictions enforced by the U.S. Department of Commerce (Bureau of Industry and Security), the U.S. Department of State, and the Office of Foreign Assets Control (OFAC). The Product may not be shipped to, sold in, or used by individuals or entities located in countries subject to comprehensive U.S. sanctions, or by persons listed on U.S. government restricted party lists. You are solely responsible for ensuring compliance with all applicable laws and regulations governing the export, import, and use of the Product in your location.

ARMA reserves the right to cancel or refuse any order that, in its sole discretion, may violate export control or sanctions laws. Any breach of this provision may result in termination of your purchase rights and may subject you to civil or criminal penalties under applicable law.

22. E-Sign Consent

You consent to conduct transactions and receive all related communications, notices, and disclosures electronically. This includes, but is not limited to, your acceptance of these Terms & Conditions, the Refund & Cancellation Policy, and the Privacy Policy, via checkbox, click-through, or other electronic means during the checkout process or through any ARMA digital channel or Site. ARMA records the version of each agreement you accepted and the date and time of your acceptance against your order.

By providing this consent, you agree that your electronic signature has the same legal effect as a handwritten signature, under applicable laws, including the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN) and the Uniform Electronic Transactions Act (UETA), and that you are bound by all agreements and acknowledgments made electronically. You also confirm that you have access to the necessary technology (such as a computer or mobile device with internet access and a valid email address) to receive and retain electronic records.

23. Dispute Resolution; Arbitration; Class-Action Waiver

Informal Resolution. Before initiating any formal dispute resolution process, you agree to first contact ARMA at legal@armadillogloves.com with a written description of your concern, including your name, order number, and relevant details. You must allow ARMA up to thirty (30) calendar days to attempt to resolve the issue informally. This step is a precedent to filing any claim or demand.

Binding Arbitration. If a dispute cannot be resolved informally, and except as otherwise provided below, you agree that any claim, controversy, or dispute arising out of or relating to these Terms, the Product, or your purchase shall be resolved exclusively and finally by binding arbitration. Arbitration shall be administered by JAMS or the American Arbitration Association (AAA) under their applicable consumer rules. The arbitration shall take place in Franklin County, Ohio, unless otherwise agreed, and may be conducted remotely if permitted by the arbitrator.

You understand and agree that arbitration is more limited than court and that you are waiving your right to a trial by judge or jury. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or part of it is void or voidable. The arbitrator may award individual relief only, and shall not have authority to award punitive damages or certify a class.

Class-Action Waiver. To the fullest extent permitted by law, you agree that any claims shall be brought solely in your individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. You expressly waive any right to participate in or receive relief from any class-action, mass-action, or multi-party litigation.

Opt-Out Option. You may opt out of this arbitration and class-action waiver provision by sending a written notice to legal@armadillogloves.com within thirty (30) days of your purchase date. Your notice must include your full name, mailing address, email address, and order number, along with a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provisions of these Terms.

This 30-day arbitration opt-out deadline is a separate and independent right from the 30-day preorder cancellation period in Section 11. They are different rights with different consequences, and exercising or missing one has no effect on the other, even though the periods are the same length.

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules.

24. Severability; Survival

If any provision of these Terms is found to be unenforceable or invalid, it will be modified only to the extent necessary to make it enforceable, and the remainder of the Terms will continue in full force and effect. Provisions that, by their nature, should survive termination or expiration of these Terms — including but not limited to Sections 9 (Payment; Authorization), 14 (Compliance; No Unauthorized Resale), 15 (Intellectual Property; No License), 17 (Warranty; Warranty Disclaimer), 18 (Assumption of Risk), 19 (Limitation of Liability), 20 (Indemnification), 21 (Export; Sanctions), 23 (Dispute Resolution; Arbitration; Class-Action Waiver), and 27 (Notices) — will remain in effect after the relationship ends.

25. Assignment

You may not assign or transfer your rights or obligations under these Terms without ARMA's prior written consent. Any attempted assignment without such consent will be void. We may assign or transfer these Terms, in whole or in part, without notice, in connection with a merger, acquisition, corporate reorganization, or sale of assets.

26. Force Majeure

We will not be liable for any delay or failure to perform our obligations under these Terms due to causes beyond our reasonable control. These may include, but are not limited to, natural disasters, acts of government, labor disputes, supply chain disruptions, telecommunications failures, or other unforeseeable events that prevent performance. This section does not limit your rights under Section 7 where ARMA cannot ship within the timeframe applicable to your order.

27. Entire Agreement; No Waiver; Notices

These Terms, together with any referenced policies (including our Refund & Cancellation Policy and Privacy Policy), constitute the entire agreement between you and us regarding the subject matter herein and supersede all prior or contemporaneous communications. Our failure to enforce any provision of these Terms will not be deemed a waiver of that provision or any other rights.

For any legal notices, inquiries, or correspondence related to these Terms, please contact:

Armadillo Protection LLC
360 S Washington Ave
Columbus, OH 43215
legal@armadillogloves.com